Appointments

Making an Appointment

The surgery is offering face to face and telephone appointments with both GP,s and the nursing team.

We also offer early morning appointments with the clnical team for your convenience 

On-line services have resumed and you are able to book appointments with a GP on either the NHS app, patient access or myGP at your convenience .

We do ask adult patients and visitors to continue wearing a face mask when visiting us,this is to help protect vulnerable patients .We can not triage everyone who attends the surgery in advance nor do we have a second waiting area to keep vulnerable patients safe.

Have you tried e-Consult ? This can be accessed on our website ,you can get medical advice request sick notes or information this way do when  convenient for you.

Appointments System

We can usually offer routine appointments within 2 working days of request. If you feel your problem is urgent and you need to be seen on the same day, then please stress this to the receptionist who will give you an appointment for that day.

Routine appointments are for medical problems. If you need an insurance or work medical report or examination, please inform the Receptionist so that sufficient time can be given to you for this.

Practice Nurse

The Practice offers a full range of nursing services.

Monday 

07:30 – 17:30

Wednesday 

07:30 – 17:30

Thursday 

07:30 – 17:30

Friday 

07:30 – 17:30

Home Visits

It is our policy to only visit patients in our community who are housebound due to certain medical problems or any patients who are terminally ill.

We would highly appreciate if any patients require a home visit, to contact the surgery before 11:00am. This id because the doctors attend to the home visits between the end of morning surgery and before the beginning of afternoon surgery. As a result, if patients contact the surgery once the doctors have already left for home visits, the doctors may only be able to attend to late home visits the following day; unless it is an emergency.

Due to such a high volume of calls first thing on a morning, it might be of more convenience to contact the surgery for a home visit after 9:00am.

Same Day Help for Your Poorly Child

If your child has become unwell in the last few days and you would like urgent advice, then please contact the surgery and we will arrange for a doctor to speak to you and if necessary to see your child today.  This will save you an unnecessary trip to A&E or a Walk in Centre.  Can we also make you aware of the Little Orange Book, which provides expert help for parents and carers on how to manage common problems in babies and small children. 

Ask at reception or your GP for a copy or view it online http://www.newcastlegatesheadccg.nhs.uk/little-orange-book/.

Alternatively, you can also search ‘NHS child health’ and download the free app.

Extended Access

Blaydon Primary Care Centre

This service offers pre-bookable appointments with local GPs and nurses for patients who require urgent attention.

Monday – Friday: 08:00 – 20:00

Saturday – Sunday: 09:00 – 14:00

Please contact the surgery in order to book an appointment.

If we are closed, whether that be at the weekend or on public holidays and you have an urgent medical concern, you can call NHS 111, where health advisers will ask you a series of questions about your condition and where appropriate book an appointment with a GP; this could be a telephone assessment, a face-to-face appointment at a treatment centre or a home visit. Alternatively, they may book an appointment here, at the surgery if your condition is less serious.

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters will result in being removed from the list.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.

Opening Times

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